Manuka Health Blackcurrant Honey Drops – MGO 400 – 65g are premium natural honey drops enhanced with blackcurrant flavor for a delicious taste and multiple health benefits. With a potency of MGO 400, this honey supports the immune system and provides natural antibacterial properties. Perfect for daily use, these drops can be enjoyed directly on the tongue or added to drinks and foods for a natural, nutritious boost.
Return & Exchange Policy – Manuka Honey In Egypt
Because Manuka honey is a food product, we follow strict safety and quality standards.
1. When Returns/Exchanges Are Accepted
You may request a return or exchange in the following cases:
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You received the wrong product
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The jar arrived broken, leaking, or damaged
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There is a verified quality issue
Timeframes:
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Damage on delivery: contact us within 48 hours
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Wrong or missing items: contact us within 5 days
2. When Returns Cannot Be Accepted
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Opened or used jars
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Improper storage (heat, sunlight, contamination)
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Requests filed after the allowed timeframe
3. Conditions for Approved Returns
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Product must be unopened and in original packaging
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Photos/videos of the issue may be required
4. Compensation Options
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Exchange for the same item (if available)
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Store credit / coupon
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Refund to the original payment method
5. How to Request a Return
Contact us via WhatsApp, email, or the website form and include:
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Order number
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Full name
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Phone number
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Photos of the issue
Shipping Policy – Manuka Honey in Egypt
1. Order Processing
Orders are processed from Sunday to Thursday, excluding official public holidays in egypt.
Orders confirmed before 2:00 PM are usually handed over to the courier on the next working day, depending on operational load.
2. Delivery Time
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Greater Cairo & Giza: 1–2 business days
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Alexandria & main Delta cities: 1–3 business days
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Canal cities, Upper Egypt, Red Sea & Sinai: 2–5 business days, depending on courier coverage
Business days do not include Fridays or national holidays.
3. Shipping Fees
Shipping fees are calculated automatically at checkout based on the delivery city and order weight/volume.
4. Free Shipping
We offer free shipping on orders above 2,999 EGP across most major regions in Egypt.
Some remote areas may require additional courier surcharges.
5. Upon Delivery
Please check the outer box for any damage or tampering.
Ensure the jar is intact and not leaking.
If any issue is found, contact us within the timeframe stated in the Return & Exchange Policy.
